Contact & Support
📧 General & Order Support
support@researchpure.com
Order inquiries, shipping questions, COA requests, product information.
📞 Phone Support
931-999-0201
Monday–Friday, 9:00 AM–5:00 PM CT.
Leave a voicemail outside business hours.
⚖️ Compliance & Legal
support@researchpure.com
Qualified-buyer verification, compliance inquiries, Terms of Sale questions.
🔒 Privacy Inquiries
support@researchpure.com
Data access, correction, or deletion requests. KYC documentation inquiries.
Business Information
Legal Entity: ResearchPure LLC
DBA: ResearchPure
Mailing Address: 501 Union St, Ste 545, PMB 101927, Nashville, Tennessee 37219
Support Email: support@researchpure.com
Support Phone: 931-999-0201
Business Hours: Monday–Friday, 9:00 AM–5:00 PM Central Time
Product Classification: MCC 5169 — Chemicals and Allied Products
COA and Documentation Requests
Certificates of Analysis for current lots are available on each product page. To request a COA for a previous lot, or to request a Safety Data Sheet (SDS), contact us at support@researchpure.com with your order number, product catalog number, and lot number.
For more information about our lot-level testing methodology, visit our COA Documentation page.
Qualified-Buyer Verification
If your order has been placed on hold for qualified-buyer verification, please contact us at support@researchpure.com with documentation of your institutional affiliation, laboratory license, or other evidence of qualified research use. We aim to resolve verification holds within one business day.
Important Notice
ResearchPure materials are for laboratory research use only. Any inquiry, communication, or request involving human or animal administration, dosing, or consumption will result in immediate order cancellation and may be reported to regulatory authorities. Please review our Compliance Policy before contacting us.